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Author Borkowski, Nancy.
Title Organizational behavior, theory, and design in health care / Nancy Borkowski.
Publisher Sudbury, Mass. : Jones and Bartlett Publishers, c2009.
 Book Stacks  RA971 .B835 2009  AVAILABLE
Descript xix, 510 p. : ill. ; 26 cm.
Bibliog. Includes bibliographical references and index.
Contents Overview and history of organizational behavior -- Diversity in health care -- Attitudes and perceptions -- Workplace communication -- Content theories of motivation -- Process theories of motivation -- Attribution theory and motivation -- Power and influence -- Trait and behavioral theories of leadership -- Contingency theories of leadership -- Contemporary leadership theories -- Stress in the workplace and stress management -- Conflict management, decision making, and negotiation skills -- Overview of group dynamics -- Groups -- Teams and team building -- Organizational development -- Resistance to change and change management -- Overview and history of organization theory -- Strategy and structure -- Organization structures : contextual dimension -- Organization design parameters : internal characteristics.
ISBN 0763742856 (pbk.)
9780763742850 (pbk.)
Subject Organizational behavior.
Health services administration.

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